Greater than 50,000 incidents reported within the early hours of the morning, affecting emergency companies.
A number of United States cities have skilled mobile outages with 1000’s of customers reporting disruptions to the nation’s major telecommunications companies, together with AT&T, Verizon and TMobile.
AT&T, the biggest US cell phone firm, was reported to be the worst affected early on Thursday.
Greater than 50,000 incidents had been reported about 7am East Coast time (12:00 GMT), in response to knowledge from the outage monitoring web site Downdetector.com
The web site confirmed that the impacted cities included San Francisco, Houston, Chicago, Los Angeles, New York and Boston.
AT&T has acknowledged that some clients had been experiencing wi-fi service interruptions. TMobile mentioned it didn’t expertise an outage and that its community was working usually, however its customers did report issues.
On X, the San Francisco Hearth Division mentioned the outage impacted individuals’s capacity to achieve emergency companies.
“We’re conscious of a difficulty impacting AT&T wi-fi clients from making and receiving any cellphone calls,” together with the 911 emergency quantity, the division mentioned.
It added that it was “actively engaged and monitoring this”.
The Flagler County Sheriff’s Workplace in Florida additionally tweeted: “Texts to 911 from affected AT&T customers are actually being acquired. In case you have an emergency and can’t dial out, ship a textual content message to 911.”
UPDATE: Texts to 911 from affected AT&T customers are actually being acquired. In case you have an emergency, and can’t dial out, ship a textual content message to 911. pic.twitter.com/VKabmSfyYx
— Flagler County Sheriff’s Workplace (@FlaglerSheriff) February 22, 2024
North Carolina’s Charlotte-Mecklenburg Police Division additionally mentioned it was conscious of the outage however there have been “no disruptions” to its capacity to obtain emergency calls.
A number of customers took to X to complain concerning the service outage with some AT&T customers reporting that their iPhones had been caught in SOS mode as a result of lack of connection.
“The #attoutage is affecting individuals’s livelihood. My dad drives Uber and might’t make a dwelling till his cell service is working. Are you going to be refunding individuals @ATT ?” one person wrote.
Others questioned whether or not the outage was because of missed cellphone invoice funds.